Last reviewed 2026-11-09 by YFC Solution delivery team.
Written by Zulqarnain Basher, Founder & CEO · Reviewed by YFC Solution delivery team
CRM and Oracle APEX
CRM and Oracle APEX development for the UK
Quick answer
We build custom CRM systems and Oracle APEX applications for organisations in the UK: lead pipelines, approvals, operations dashboards and WhatsApp-linked inboxes. Builds respect UK GDPR and the Data Protection Act 2018 and hand clean data to your accounting. Most UK SMEs keep their books in Xero, QuickBooks or Sage, and VAT-registered businesses file through Making Tax Digital, so a CRM should hand clean invoice data to accounting rather than replace it.
UK teams usually keep accounts in Xero, QuickBooks or Sage, so we sync contacts and invoices rather than building accounting into the CRM. Subject access requests are easier when every contact's data lives in one record. PECR requires consent before marketing emails or texts to individuals, with a soft opt-in for existing customers. WhatsApp follow-up should be logged against an enquiry, not sent cold. Oracle APEX is a low-code platform included with Oracle Database, so organisations already on Oracle can add secure apps without new licences.
Serving clients across the UK remotely from our UK and Pakistan teams, with scheduled calls in your time zone. We do not claim a local office.
Who this is for
YFC Solution builds lead-generating websites, CRM platforms and business automation for education and service businesses. We are a fit when you want a scoped remote build — not a rented local address.
Teams on spreadsheets
Sales, admissions or operations teams that have outgrown shared sheets.
Oracle Database users
Organisations that want Oracle APEX apps, reports and approval flows on data they already own.
Multi-brand businesses
Groups that need one inbox and pipeline across several brands or branches.
Advantages
- One team for website, CRM, automation and marketing, so nothing is lost between suppliers
- Working hours that overlap your day in the UK, from teams in the UK and Pakistan
- We run our own education brands on the systems we build, so features are proven in daily use
Limitations
- No office in the UK: meetings are remote by default
- We do not provide legal or tax advice; we build to the rules you and your advisers confirm
- We publish no ratings or client counts we cannot verify; ask us for references during scoping
Problems this service addresses
Leads without owners
Nobody is clearly responsible for each enquiry, so follow-up slips.
Approvals by email
Requests and sign-offs live in email threads with no audit trail.
Re-keying into accounting
Staff copy data from the CRM into accounting every week.
What you receive
Pipeline design
Stages, owners, reminders and reports matched to how you sell or admit.
CRM or APEX build
A custom CRM (Next.js and PostgreSQL) or an Oracle APEX application, whichever fits.
Shared inbox
Website forms, email and WhatsApp in one place with assignment.
Integrations
Accounting, Stripe and messaging connections.
Dashboards
Live reports for managers on leads, conversion and response times.
Training
Short role-based training and a written guide.
Features included when they are in scope
Consent records
PECR requires consent before marketing emails or texts to individuals, with a soft opt-in for existing customers. WhatsApp follow-up should be logged against an enquiry, not sent cold.
Audit trail
Every change and approval is logged with user and time.
Role-based access
Staff see only the records and actions their role needs.
Languages
British English spelling, GBP pricing and UK date formats.
Technology capabilities
Oracle APEX and Oracle Database
Low-code apps, approvals and reporting
WhatsApp Business Platform
Official shared messaging
Accounting system
Contacts and invoices synced so nobody re-types data
n8n
Automations between CRM, email and other tools
Delivery process
Step 1
Discovery call
A 30-minute call in United Kingdom time about your goals, current tools and budget.
Step 2
Written scope and fixed quote
Scope, timeline and price in writing, usually within 24 hours of the call.
Step 3
Build on a live preview
Weekly demos on a private preview link, so you review real progress rather than status reports.
Step 4
Launch, train and support
Go live with tracking, staff training and an agreed support plan.
What changes the timeline
Process clarity
Agreed stages and roles make the build fast; unclear processes need a workshop first.
Data migration
Cleaning and importing existing contacts takes time.
Integrations
Accounting and messaging connections need testing with real accounts.
What changes the price
We do not publish a one-size rate card. These are the factors a fixed quote actually depends on.
| Factor | Why it matters |
|---|---|
| CRM vs APEX | APEX is efficient if you already run Oracle; a custom CRM suits other stacks. |
| Number of workflows | Each approval or automation adds build and testing. |
| Users and branches | More roles and branches mean more permissions to design. |
Evidence you can verify on this site
Live platforms
ilmulquran.com, alhidayaquran.com and yfcampus.com are built and run by our team.
Registered UK company
Your Future Campus Ltd, company number 15272694.
Founder-led
Zulqarnain Basher leads the company and the delivery standards.
Custom CRM or Oracle APEX compared with an off-the-shelf CRM
| Criterion | YFC Solution | Typical alternative |
|---|---|---|
| Fit | Built around your process and local rules | You adapt to the tool |
| Cost over time | No per-seat licence for custom builds; APEX included with Oracle Database | Per-user fees that grow with the team |
| Setup speed | Weeks for a focused first version | Faster to start, slower to fit |
Questions buyers actually ask
Can the CRM help with UK GDPR subject access requests?
Yes. Because each person's enquiries, messages and records sit in one place, staff can export or delete a person's data on request with an audit log.
Do you provide Oracle APEX developers for organisations in the UK?
Yes. We build and support Oracle APEX applications remotely for organisations in the UK, on your Oracle Database or Oracle Cloud.
Should we choose a custom CRM or Oracle APEX?
If you already run Oracle Database or need heavy reporting and approvals, APEX is usually faster and cheaper. For sales-led teams without Oracle, a custom CRM on PostgreSQL is often the better fit. We recommend one during the consultation.
Can the CRM connect to WhatsApp?
Yes, through the official WhatsApp Business Platform, so conversations are shared, assigned and saved with the contact.
Assess this service for your organisation
Share your current tools and the outcome you need. We will say whether a website, CRM, WhatsApp flow or custom build is the honest first slice.
Book a free consultation